Pharmacy Intern

CVS Health•El Paso, TX
•$20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining exposure to store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role involves following standard operating procedures and pharmacy best practices, communicating effectively, and contributing to a safe and inclusive team culture. As experience grows, the intern takes on greater responsibility for pharmacy operations, patient care, and safety. Under licensed pharmacist supervision and as allowed by law, the intern may assist with counseling, prescription clarification, immunizations, point-of-care testing, and other health services. The role requires flexibility to meet scheduling and business needs, including travel to other stores in the market for shifts when needed. This is a part-time position. The typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
  • Ability to use verbal and written communication and active listening with patients and colleagues.
  • Ability to use math to determine quantities such as tablets to dispense, days’ supply, and required bottles.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; adjust machines precisely; stoop and bend; and maintain close visual acuity for tasks such as transcribing and inspecting small items.
  • Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects requiring negligible force.
  • Ability to accurately convey detailed spoken instructions and receive detailed information orally.

Nice To Haves

  • 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified after meeting state requirements.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
  • Support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately.
  • Provide caring, personalized service to patients, including offering immunizations and other services, and solving or escalating patient problems.
  • Offer counseling, field medical questions, and gather patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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