Pharmacy Intern

CVS Health•Dearborn, MI
•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as an overview of store, district, and regional operations. In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. They learn pharmacy workflows, Standard Operating Procedures, best practices, and effective communication, and are expected to contribute to a safe, inclusive, and engaging culture. As their tenure increases, interns take on greater responsibility for pharmacy operations. Duties include supporting prescription fulfillment, patient interactions and services, pharmacy team development, and basic inventory activities, all in accordance with applicable law and company policies. Where permitted and with required training, interns may also support immunization services. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs arise. This is a part-time position. The typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. The application window is anticipated to close on 12/18/2026.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the described physical demands, including remaining upright for extended periods; lifting and handling items; reaching, stooping, and repetitive finger work; close visual acuity; and occasionally lifting or exerting up to 20 pounds.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company Standard Operating Procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring patient service by creating personalized interactions, offering immunizations and other services where appropriate, and resolving or escalating patient problems.
  • Offer counseling, field medical questions, and solicit relevant patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
  • Where permissible, complete required licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including standing and moving for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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