Pharmacy Intern

Walgreens•Tallahassee, TN

27d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience, and learn and champion pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role. Under pharmacist supervision, assist with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Perform assigned duties according to company policies and standard operating procedures, including prescription processing, customer service, inventory management, and pharmacy department upkeep. Complete required training and maintain knowledge and skills in healthcare and pharmacy.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them and offering assistance with products and services.
Resolve customer issues and answer questions to support a positive customer experience.
Model and share customer service best practices, including interpersonal habits and Walgreens service traits.
Develop strong relationships with customers.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policy.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Enter, process, fill, and dispense prescriptions as assigned and supervised by the pharmacist, following Walgreens standard operating procedures.
Assist pharmacists and other healthcare providers in delivering patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products by taking them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of company asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged Rx goods.
Help maintain the Pharmacy Department's supplies and ensure it is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain knowledge and skill in healthcare and pharmacy, including the latest news and developments.