Pharmacy Intern

Walgreens • Stoughton, WA

9d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and follows pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern supports pharmacy operations, prescription processing and dispensing, patient care services within the state scope of practice, customer service, cash handling, inventory management, and pharmacy maintenance. The position also requires completing training and maintaining knowledge of healthcare and pharmacy developments.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English; this requirement does not apply in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve customer issues, answer questions, and develop strong customer relationships.
• Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures and pharmacist supervision.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
• Maintain adequate pharmacy supplies and help keep the department clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed