Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling customer service and learning pharmacy policies, procedures, and practices needed for a future pharmacist. Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, customer assistance, inventory activities, and maintaining the pharmacy department. The intern completes required training and keeps current with healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model customer-service best practices and Walgreens service traits with customers and team members.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist with pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policy; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties according to Walgreens procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers in delivering patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
- Adhere to the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset protection techniques and file claims for Rx merchandise overages, shortages, order errors, or damaged goods.
- Maintain pharmacy supplies and ensure the department is clean, neat, orderly, and adequately stocked.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, maintain healthcare and pharmacy knowledge and skills, and complete special assignments and other tasks as assigned.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
