Pharmacy Intern

Walgreens•Terre Haute, IN

25d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions while modeling and delivering a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer service practices needed to perform as a future pharmacist. Work under a pharmacist’s supervision and within applicable state, federal, and company requirements. Support prescription processing, patient care services, pharmacy operations, inventory management, and customer service. Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them and offering assistance with products and services.
Resolve customer issues and answer questions to support a positive customer experience.
Model and share customer service best practices, including courteous interpersonal habits and proactive assistance; develop strong customer relationships.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policy.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned duties under pharmacist supervision according to Walgreens procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
Comply with the Walgreen Co. Good Faith Dispensing policy.
Register related sales at the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Use company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.