Pharmacy Intern

CVS Health • Toledo, OH

8d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increased responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and exposure to store, district, and regional operations. In the pharmacy, they help ensure smooth operations and prompt, safe, and accurate prescription fulfillment while providing caring service to patients. They learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, while contributing to a safe, inclusive, and supportive environment.

As experience grows, interns take on increased responsibility for pharmacy operations and patient care, subject to applicable law and supervision. Depending on state requirements and training, duties may include supporting immunizations and other patient health services. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits vary by hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening.
• Mathematical ability to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate response.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, bend, stoop, and perform repetitive finger tasks; and maintain close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to communicate spoken ideas and important instructions accurately and receive detailed oral information.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring, personalized service to patients, including resolving or escalating concerns and offering appropriate services.
• Offer counseling, address medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, such as putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained or certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required for the role, including standing, lifting, reaching, repetitive finger movements, visual inspection, and accurately conveying and receiving spoken instructions.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed