Pharmacy Intern

Walgreens • Meridian, ID

9d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice, prescription processing and dispensing, and patient-care services within the state scope of practice for pharmacy interns. The role also supports customer service, pharmacy operations, inventory management, and department upkeep. The intern completes required training and maintains knowledge and skills in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to support a positive customer experience.
• Model and share customer-service best practices, including Walgreens service traits and interpersonal habits.
• Develop strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company requirements.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned and supervised tasks for prescription entry, third-party processing, filling, and dispensing in accordance with Walgreens standard operating procedures.
• Assist pharmacists and other healthcare providers with patient counseling and other health services within the state scope of practice for pharmacy interns, including blood pressure services and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Support Pharmacy Department inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
• Help maintain the Pharmacy Department by ensuring it has adequate supplies and is clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training.
• Maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed