Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive customer experience and learning pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations, prescription processing and dispensing, and patient care services permitted within the state scope of practice. The role also supports customer service, cash-register transactions, inventory management, pharmacy upkeep, required training, and ongoing learning about healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and build strong customer relationships.
- Model customer-service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with state, federal, and company policies, including the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
- Adhere to the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating products, including accompanying them to the OTC aisle when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain the Pharmacy Department by keeping it supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
