Pharmacy Intern

Walgreens•Newnan, GA

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning and championing pharmacy policies, procedures, and customer service practices needed to perform as a future pharmacist. The role is performed under pharmacist supervision and includes pharmacy operations, customer service, patient care, inventory support, training, and other assigned tasks.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

  • Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
  • Model customer service best practices, including courteous interpersonal habits, proactively offering help, identifying needs, and assisting customers until satisfied.
  • Develop strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, and customers and patients.
  • Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
  • Comply with the Walgreen Co. Pharmacy Code of Conduct and Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
  • Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
  • Adhere to the Walgreen Co. Good Faith Dispensing policy.
  • Register related sales on the assigned cash register and collect and handle cash as required.
  • Assist customers in locating products, including accompanying them to the OTC aisle when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
  • Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
  • Help maintain the Pharmacy Department's supplies, cleanliness, order, and appearance.
  • Follow company policies and procedures and maintain respectful relationships with coworkers.
  • Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
  • Complete special assignments and other tasks as assigned.

Benefits

  • Benefits information is available at jobs.walgreens.com/benefits.
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