Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice, prescription processing and dispensing, patient care services within the state scope of practice, and pharmacy operations. Duties also include customer assistance, cash-register transactions, inventory support, handling appropriate phone calls, maintaining the pharmacy environment, completing training, and keeping current with healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and build strong customer relationships.
- Model and share customer-service best practices, including Walgreens service traits and interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in pharmacy practice under pharmacist supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
- Enter, process, fill, and dispense prescriptions according to Walgreens standard operating procedures and pharmacist direction.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood-pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
- Adhere to the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, special assignments, and other assigned tasks.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
