Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling customer service and learning pharmacy policies and procedures in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice, prescription processing and dispensing, patient care services within the state scope of practice for pharmacy interns, and pharmacy operations. The intern also supports customer service, inventory management, cash-register transactions, department upkeep, required training, and ongoing development of healthcare and pharmacy knowledge.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
- Model and share customer-service best practices, including proactive assistance and courteous interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned and supervised tasks for prescription entry, third-party processing, filling, and dispensing according to Walgreens procedures.
- Assist pharmacists and other healthcare providers with patient care services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company pharmacy-error and Quality Improvement Program procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription-drug goods.
- Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other tasks as assigned.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Benefits
- The job posting links to the company benefits page but does not specify individual benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
