Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a high-quality patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering distinctive customer service. The intern learns and champions pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy operations, prescription processing and dispensing, patient care services within the state scope of practice for pharmacy interns, and pharmacy inventory management. The position also includes customer assistance, cash-register duties, handling appropriate telephone calls, maintaining the pharmacy environment, completing required training, and keeping current with developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices, including proactive assistance and courteous interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, such as blood pressure services and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-management and Quality Improvement Program policies.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for specified shipment discrepancies or damaged prescription drugs.
- Help maintain a stocked, clean, neat, and orderly pharmacy department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
