Pharmacy Intern

CVS Health•Pace, FL
•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to gain practical experience applying pharmacy-school learning and prepare for increasing responsibility toward a Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining an overview of store, district, and regional operations. In retail pharmacy, the intern supports smooth operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. The role involves following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive, and engaging environment for patients and colleagues. As tenure increases, interns assume greater responsibility for pharmacy operations. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store and other market locations as needed. The posting identifies this as a part-time position. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess or be in the process of obtaining valid intern and/or technician licensure as required.
  • Have regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks, shift between tasks to meet patient and business needs, and verify prescription information and label accuracy.
  • Demonstrate friendly customer service, awareness of patient reactions, and effective teamwork.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Apply math to tasks such as determining tablet quantities, days’ supply, and the number of bottles needed for prescriptions.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the stated physical demands, including extended standing or mobility, reaching, repetitive finger movements, bending, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
  • Ability to work in the home store and other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap and Key Learning Experiences to build pharmacy knowledge and skills.
  • Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
  • Help deliver positive patient experiences with empathy and personalized care, including assisting patients at pick-up, drive-thru, and over the phone; offering immunizations and other services where permitted; and resolving or escalating patient problems.
  • Offer counseling, field medical questions, and collect relevant medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where lawful and supported by required training and certification.
  • Where permissible, complete additional licensure and training for Technician Immunizer status; support vaccine preparation and administration; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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