Pharmacy Intern

Walgreens • Slidell, LA

9d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and follows pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice, prescription processing and dispensing, and patient-care services within the state scope of practice for pharmacy interns. The position also supports customer service, pharmacy operations, inventory management, department maintenance, required training, and ongoing development of healthcare and pharmacy knowledge.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
• Model and share customer-service best practices with team members, including proactive assistance and courteous interpersonal habits.
• Learn from store and pharmacy team members, field leadership, and customers or patients.
• Assist in pharmacy practice under pharmacist supervision and in compliance with state, federal, and company policies.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct and applicable standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice, including patient counseling and health services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. policy regarding Good Faith Dispensing.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating products, including taking them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
• Help maintain the Pharmacy Department by keeping it stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training and special assignments or other tasks as assigned.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed