Pharmacy Intern

CVS Health•Star City, WV

3d•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while developing skills and preparing for a future Pharmacist role. Under the direction of a preceptor, the intern follows a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and offers an overview of store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. The role involves following Standard Operating Procedures and pharmacy workflow practices, communicating effectively, and contributing to a safe, inclusive team culture. With increasing tenure, the intern takes on greater responsibility for pharmacy operations and patient care, within applicable laws and under the direct supervision of a licensed pharmacist where required. The intern may also support immunizations and other health services when allowed by law and appropriately trained or certified. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The anticipated application window closes on 12/31/2026.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate over time and pivot between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to help ensure patient safety.
Friendly, helpful customer-service approach and ability to recognize and appropriately respond to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and handle items; perform repetitive finger movements and precise machine adjustments; and maintain close visual acuity for tasks such as transcribing and inspecting small items.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Ability to accurately express detailed or important instructions verbally and receive detailed information through oral communication.

Nice To Haves

1+ years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Assist the pharmacy team with smooth pharmacy operations and timely, accurate prescription fulfillment.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Under direct pharmacist supervision and when appropriate, offer counseling, field medical questions, and solicit patients’ medical histories.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.