Pharmacy Intern

Walgreens • Waterbury, CT

9d • $20 - $31

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing and dispensing, patient counseling and other health services, customer service, sales transactions, telephone calls, inventory tasks, and maintaining the pharmacy’s supplies and appearance. The intern completes required training and keeps current with developments in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Responsibilities

• Greet and assist customers and patients, address questions and issues, and build strong customer relationships.
• Model customer-service best practices and Walgreens service traits, including proactive assistance and helping customers until their needs are met.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and comply with applicable state, federal, and company policies and the Pharmacy Code of Conduct.
• Perform assigned prescription-entry, third-party-processing, filling, and dispensing duties according to standard operating procedures.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
• Follow the company policy regarding Good Faith Dispensing.
• Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for Rx merchandise overages, shortages, order errors, or damaged goods.
• Help maintain the Pharmacy Department’s supplies and keep the area clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training and special assignments or other tasks as assigned.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed