Pharmacy Intern

The Kroger Co.•Pocatello, ID

About The Position

The Pharmacy Intern supports pharmacy operations by providing exceptional customer service, helping maintain a safe and clean department, assisting the department manager with sales and profit goals, and monitoring quality assurance standards. The intern follows the Customer 1st strategy and promotes the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include counseling customers about medications, assisting with over-the-counter recommendations, accurately handling prescriptions and patient information, processing insurance and charge purchases, and supporting medication dispensing and delivery. The intern also assists with inventory, cleanliness, immunizations under pharmacist supervision, and reporting safety concerns or incidents. The role is based within Fred Meyer’s pharmacy department.

Requirements

  • Be actively enrolled in a US school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Create a welcoming environment by answering customers’ questions about products sold in the department and store.
  • Gain and maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with recommendations for over-the-counter medications.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and accurately deliver them to customers.
  • Process third-party insurance information for customers.
  • Contact insurance companies on behalf of customers when necessary.
  • Facilitate charge purchases for customers.
  • Accurately accept and interpret oral and written prescriptions for filling or refilling.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders.
  • Properly stock incoming orders.
  • Return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty of any prescription incident they become aware of.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
  • Help the department manager reach established sales and profit goals and monitor quality assurance standards.
  • Encourage associates to deliver excellent customer service.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
  • Industry-leading training programs and diverse career pathways.
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