Pharmacy Intern

Walgreens • Carrollton, TX

8d

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns pharmacy policies, procedures, and customer service practices to prepare for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, customer service, cash-register transactions, inventory support, asset protection, and maintaining the Pharmacy Department. The intern completes required training and maintains knowledge and skills in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
• Model and share customer service best practices, including courteous interpersonal habits and proactive assistance.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned duties under pharmacist supervision in accordance with standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
• Assist pharmacists and other healthcare providers with patient care services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. policy regarding Good Faith Dispensing.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating products, including taking them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply company asset protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, and damaged goods.
• Help maintain the Pharmacy Department's supplies, cleanliness, and orderly appearance, including interior and exterior maintenance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed