Pharmacy Intern

CVS Health • Milford, CT

13d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on training to apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility as a pharmacist. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. In the pharmacy, the intern supports smooth operations and the timely, safe, and accurate fulfillment of prescriptions while delivering caring patient service. The role involves following standard operating procedures and best practices, communicating effectively, and helping maintain a safe, inclusive environment where patients and colleagues feel valued.

As experience grows, the intern takes on greater responsibility for pharmacy operations, patient safety, and service. Duties may include supporting prescription workflow, assisting patients, handling prescriptions and prescriber communications where permitted, participating in inventory activities, and providing additional health care services where allowed by law and supported by required training and certification. Where permitted, the intern may support immunizations after completing applicable licensing and training requirements.

This is a part-time position. The typical pay range is $20.75–$25.25. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs. The application window is anticipated to close on December 25, 2026.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use math for prescription-related calculations, such as quantity to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to meet the listed physical demands, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified after meeting state requirements.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences and activities that develop pharmacy knowledge and skills.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
• Provide caring, empathetic patient service in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, respond to medical questions, and solicit patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained and certified.
• Where permitted, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform required physical and communication tasks, including standing or remaining mobile for extended periods, handling and lifting items, and accurately conveying and receiving spoken information.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed