Pharmacy Intern

CVS Health•West Hollywood, CA

About The Position

CVS Health 3rd year Pharmacy Interns support pharmacy teams while applying their pharmacy-school learning in real-world practice and preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with an overview of store, district, and regional operations. In the pharmacy, they help operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. Interns learn to work within pharmacy workflows, Standard Operating Procedures, best practices, and applicable laws and ethical standards. They contribute to a safe and inclusive team culture, develop clinical and technical knowledge, and take on increasing responsibility as their tenure grows. Where permitted and supported by required training, they may also assist with immunizations and other patient health care services. This part-time position requires regular and predictable attendance, including nights and weekends. The typical pay range is $23.00–$28.00. The application window is anticipated to close on 03/31/2027.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Demonstrate the ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly customer service, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle requirements.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the position’s physical demands, including standing or remaining upright for extended periods, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described.
  • Be able to convey and receive detailed spoken instructions accurately.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; interns are expected to strive toward providing patient immunizations once state requirements are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company Standard Operating Procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer to counsel patients, answer medical questions, and solicit relevant medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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