Pharmacy Intern

CVS Health • Pascagoula, MS

8d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately and that patients receive caring service. The role requires consistent use of standard operating procedures, best practices, and effective communication, while contributing to a safe and inclusive environment.

As experience grows, the intern takes on more responsibility for pharmacy operations and patient care. Duties may include assisting at pharmacy workstations, supporting patient interactions, offering counseling or handling medical questions when appropriate under a licensed pharmacist’s direct supervision, processing telephonic prescriptions where permitted, and completing inventory activities as allowed by law. Where legally permitted and supported by required training, the intern may also support immunizations and other patient health services. The intern must comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, and privacy.

This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Have regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate friendly customer service, team orientation, and the ability to understand and respond appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning for prescription-related calculations, such as quantity to dispense and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the stated physical demands, including extended standing, reaching, repetitive finger movements, close visual acuity, stooping, and occasional lifting or exertion of up to 20 pounds.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring, empathetic service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including patient-safety, controlled-substance, and privacy requirements.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including remaining mobile and upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting small details.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed