Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering distinctive customer service. The intern learns pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice for pharmacy interns. Responsibilities include prescription processing, patient counseling and other health services, customer support, cash register duties, inventory activities, and maintaining the pharmacy department. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model customer service best practices and Walgreens service traits, including proactive assistance and helping customers until their needs are met.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy-error and Quality Improvement Program policies and procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register sales on an assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- Help maintain adequate supplies and keep the Pharmacy Department clean, neat, orderly, and appropriately stocked.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
