Pharmacy Intern

CVS Health • Duncanville, TX

8d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply their pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining exposure to store, district, and regional operations. They support the pharmacy team in keeping operations smooth and prescriptions promptly, safely, and accurately filled, while providing caring service to patients. Interns learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, and to contribute to a safe, inclusive team culture.

As their experience grows, interns take on increasing responsibility for safe and effective pharmacy operations. They support prescription workflow, patient service and counseling under pharmacist supervision, inventory tasks, and additional health services where permitted by law and supported by required training. Where permitted, interns may complete additional requirements to support vaccine preparation and administration. The role requires flexibility to meet scheduling and business needs, including travel to other stores in the market when needed.

This is a part-time position. The stated typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Have regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and the ability to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including a friendly approach and appropriate responses to patients’ reactions.
• Use and understand verbal and written communication with patients and colleagues, and practice active listening.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and numbers of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet physical demands that include remaining upright for extended periods; lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately express and exchange ideas verbally and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and build clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted by law and supported by required training and certification.
• Where permitted, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks needed for the role, including standing and moving for extended periods, handling and scanning items, using computer equipment, and accurately conveying and receiving detailed information.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed