Pharmacy Intern

CVS Health • Davenport, FL

8d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as exposure to store, district, and regional operations. In pharmacy settings, they support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. They learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, and to contribute to a safe, inclusive environment where patients and colleagues feel valued.

As their tenure increases, interns take on growing responsibility for pharmacy operations and patient care. Depending on applicable laws, regulations, training, and certification, duties may include supporting immunizations, point-of-care testing, and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Mathematical reasoning, including calculating quantities to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate response.
• Ability to meet the stated physical demands, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force.
• Ability to convey and receive detailed spoken information accurately.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap focused on Key Learning Experiences and increasing responsibility in pharmacy operations.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pickup, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing, inclusive team.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and lifting or exerting force as described in the posting.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed