Pharmacy Intern

CVS Health•Concord, CA

8d•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders. The roadmap provides hands-on exposure to pharmacy, store, district, and regional operations. Interns assist the pharmacy team with smooth operations and prompt, safe, and accurate prescription fulfillment while delivering caring service. They learn to follow Standard Operating Procedures, pharmacy workflow practices, and effective communication, and to contribute to a safe, inclusive environment where patients and colleagues feel valued. With experience, they assume increasing responsibility for operational safety and effectiveness. Where permitted by law and supported by required training and certification, interns may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. The position is part-time and offers a pay range of $23.00–$28.00. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
Customer-service and teamwork skills, including responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening.
Mathematical reasoning skills for prescription quantities, days’ supply, and bottle calculations.
Ability to identify challenging interactions and choose an appropriate course of action.
Ability to meet the role’s physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
Ability to communicate spoken instructions accurately and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other market locations to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
Help ensure prescriptions are filled promptly, safely, and accurately.
Provide caring patient service by creating personalized interactions, offering services, and resolving or escalating patient problems.
Offer counseling, field medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Provide additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and appropriately trained and certified.
Where permissible, complete requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, and document patient information.