Pharmacy Intern

CVS Health•Evansville, IN
•Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting and develop skills in preparation for pharmacist responsibilities. Under a preceptor’s direction, interns complete a comprehensive training roadmap involving key learning experiences, activities, and time with district leaders, while learning about store, district, and regional operations. They assist pharmacy teams in keeping operations smooth and ensuring prescriptions are filled promptly, safely, and accurately while providing caring patient service. Interns learn to follow standard operating procedures, pharmacy workflow practices, and effective communication, and to contribute to a safe, inclusive team culture. As their tenure increases, interns take on greater responsibility for pharmacy operations. Work may include supporting prescription fulfillment, assisting patients, offering counseling and handling medical questions under a licensed pharmacist’s direct supervision, taking or clarifying prescriptions where permitted, supporting inventory tasks, and delivering additional health services when allowed and appropriately trained. Where permissible, interns may pursue Technician Immunizer status and support vaccine preparation and administration, patient education, adverse-reaction response, and documentation. This part-time position requires regular and predictable attendance, including nights and weekends, and the ability to complete training within the designated timeframe. The role involves extended periods standing or moving, repetitive hand and finger motions, reaching, stooping, close visual work, and lifting or exerting force as described in the posting. The typical pay range is $20.50–$24.25 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Friendly, responsive customer service and team orientation, including noticing and appropriately responding to patients’ reactions.
  • Verbal and written communication skills to interact with patients and colleagues, including active listening.
  • Mathematical reasoning, including calculating quantities, days’ supply, and bottle requirements for prescriptions.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to meet the stated physical demands, including mobility and extended periods upright; lifting, reaching, repetitive finger work, stooping, close visual acuity, and occasional lifting or exertion of up to 20 pounds.
  • Ability to communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
  • Ability to work at the home store and at other locations across the market as business needs require.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap and key learning experiences to build pharmacy knowledge and prepare for increasing responsibility.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
  • Help ensure prescriptions are fulfilled promptly, safely, and accurately.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services when appropriate; and resolve or escalate patient concerns.
  • Offer counseling, field medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
  • Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform the physical and communication functions required for the role, including prescription verification, handling items, communicating detailed information, and responding to patients and colleagues.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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