Duane Reade Pharmacy Intern

Walgreens • Brooklyn, NY

10d

About The Position

Learn to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning pharmacy policies, procedures, and customer-service practices needed for a future pharmacist.

Under pharmacist supervision, assist with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, filling and dispensing; assisting with patient counseling and other health services; reporting prescription errors; handling sales and customer questions; supporting inventory activities; and keeping the Pharmacy Department stocked, clean, and orderly. Complete required training and maintain knowledge of healthcare and pharmacy developments. This role requires enrollment in a school of Pharmacy and a flexible schedule that may include evenings and weekends.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.
• Good math skills for accurately counting, measuring, and weighing medications are preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, answer questions, and resolve issues to support a positive customer experience.
• Model and share customer-service best practices, develop relationships with customers, and offer proactive assistance through resolution.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies.
• Follow the Walgreen Co. Pharmacy Code of Conduct and standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
• Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, including blood pressure services and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies regarding errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register sales at the assigned cash register and collect and handle cash as required.
• Help customers locate products in the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
• Help keep the Pharmacy Department supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training and special assignments, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed