Pharmacy Intern

CVS Health • Phoenix, AZ

8d

About The Position

CVS Health’s 3rd year Pharmacy Intern supports retail pharmacy teams while applying pharmacy-school learning in real-world practice and preparing for increasing responsibility as a pharmacist. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, and gains an overview of store, district, and regional operations. The intern helps the pharmacy team run smoothly and fill prescriptions promptly, safely, and accurately, while providing caring service to patients. The role emphasizes following Standard Operating Procedures and best practices, effective communication, empathy, and contributing to a safe, inclusive team culture. The intern may also support immunizations and other patient health services where permitted by law and supported by required training and certification.

This is a part-time position. The typical pay range is $21.25–$25.00. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly customer-service approach, awareness of patients’ reactions, and ability to respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics for prescription calculations, such as quantity, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive fine-finger tasks; and adjust machines precisely.
• Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small items.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Ability to accurately express ideas and convey detailed spoken instructions, and to receive detailed information orally.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with leaders in the district.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are filled promptly, safely, and accurately and that pharmacy operations run smoothly.
• Provide caring, personalized patient service; offer immunizations and other services where permitted; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under direct pharmacist supervision.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive team dynamic.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where allowed by law and supported by training and certification.
• Where permissible and after completing required licensure and training, support immunizations by preparing and administering vaccines, educating patients, referring vaccine questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, reporting events, and documenting patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed