Pharmacy Intern

CVS Health•Orange Park, FL
•$20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides pharmacy students with hands-on experience applying their academic learning in a retail pharmacy while preparing for a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes key learning experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. Interns assist pharmacy teams with daily operations and help ensure prescriptions are filled promptly, safely, and accurately, while delivering caring patient service and following standard operating procedures, best practices, and effective communication practices. The role also emphasizes empathy, genuine care, and contributing to a safe and inclusive culture. As interns gain experience, they take on increasing responsibility for pharmacy operations and patient care. Duties may include supporting prescription workflows, helping patients, communicating with prescribers, completing basic inventory work, and delivering additional health services such as immunizations or point-of-care testing where permitted and appropriately trained. Where allowed, interns may complete additional licensure and training to support vaccine preparation and administration. This is a part-time position. The stated pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to complete required training within the designated timeframe.
  • Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Be able to confirm prescription information and label accuracy to support patient safety.
  • Demonstrate a friendly, helpful approach to patients and understand and respond appropriately to their reactions.
  • Use verbal and written communication to interact with patients and colleagues, including active listening.
  • Use mathematical reasoning for prescription calculations, including quantity, days’ supply, and bottle amounts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability and willingness to become immunization certified once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap focused on key learning experiences and development toward a Pharmacist role.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
  • Assist pharmacy teams with safe, accurate, and timely prescription fulfillment and smooth pharmacy operations.
  • Provide caring, personalized patient service, offer immunizations and other services when appropriate, and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report adverse reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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