Pharmacy Intern - Grad

CVS Health • Indianapolis, IN

17h • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while developing the skills needed for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, gaining knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role follows standard operating procedures and pharmacy workflow, communicates effectively with patients and colleagues, and contributes to a safe, inclusive team culture. With increasing tenure and readiness, the intern takes on greater accountability for pharmacy management, oversight, and operations. Where permitted and appropriately trained, responsibilities may include supporting immunizations and other patient-care services.

This is a part-time position. The listed pay range is $24.25–$42.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Graduate with a PharmD from a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Be able to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Have regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet physical demands that include remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; handling items at different heights; precise control of machines; close visual acuity; and occasional lifting or exertion of up to 20 pounds, frequent lifting or exertion of up to 10 pounds, and consistent movement of negligible-weight objects.
• Communicate spoken ideas and detailed instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring patient service at the counter, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, pursue opportunities to expand clinical and technical knowledge, and adapt to scheduling and business needs, including travel to other market stores as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, answer questions, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree