Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks, supports pharmacy operations and compliance, processes insurance claims, communicates with medical providers, and provides retail, clinical, and wellness services. It also assists with staff hiring, training, coaching, and development; maintains pharmacy and healthcare knowledge; pursues required certifications and training; and communicates relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating their needs and offering healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks, including compounding, drug therapy reviews, medication verification and management, and accurate dispensing when required by workload.
- Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
- Assist the Pharmacy Manager with procedures and workflow, including assigning roles, coordinating activities, and soliciting employee suggestions; handle opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, support customers and staff using those systems, and propose and implement productivity enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analyzing pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
