Pharmacy Intern

CVS Health•Englewood, FL
•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role follows standard operating procedures, pharmacy best practices, and effective communication while contributing to a safe, inclusive, and engaging culture. As experience grows, the intern takes on greater responsibility for the safety and effectiveness of pharmacy operations. Duties include supporting prescription fulfillment and patient service, assisting with permitted inventory tasks, contributing to team development, and complying with laws, professional standards, and company policies. Where permitted and appropriately trained, the intern may support immunizations and other patient health services. The position is part-time and pays a typical range of $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Ability to provide friendly customer service, understand patients’ reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; handle small items with visual accuracy; and adjust machines precisely.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Ability to accurately express and exchange detailed spoken information and receive detailed oral instructions.

Nice To Haves

  • One or more years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state requirements are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized patient service, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Offer counseling, respond to medical questions, and obtain patient medical history when appropriate under direct pharmacist supervision.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permissible and qualified, complete requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit programs, depending on hours worked and eligibility
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