Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, delivers customer service, and learns pharmacy policies, procedures, and best practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, helps deliver patient care and services permitted by the state scope of practice, and supports pharmacy operations, inventory, and department upkeep. The intern also serves customers, handles certain calls and sales transactions, reports prescription errors, completes required training, and maintains knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Engage customers and patients, offer assistance, resolve issues, answer questions, and develop strong customer relationships.
- Model customer-service best practices and Walgreens service traits, including proactive assistance and attending to customer needs.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist with pharmacy practice under pharmacist supervision and comply with state, federal, and company requirements and the Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties under pharmacist supervision and according to standard operating procedures.
- Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, such as blood pressure services and medication therapy management.
- Immediately report prescription errors and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
- Follow the company’s Good Faith Dispensing policy.
- Register related sales at the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset protection techniques and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
- Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
