Pharmacy Intern

Walgreens•Akron, OH

12d

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Responsibilities include prescription processing and dispensing, customer service, inventory support, and maintaining the Pharmacy Department. The intern completes required training and keeps current with healthcare and pharmacy developments. This position requires enrollment in a school of Pharmacy program and fluency in reading, writing, and speaking English, except in Puerto Rico. The schedule requires flexibility, including evening and weekend hours. The stated hourly pay range is $19.50–$31.00; the offered rate depends on factors such as geography, skills, education, and experience. The role remains open until filled.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them, offering assistance, resolving issues, answering questions, and developing strong customer relationships.
Model and share customer service best practices, including Walgreens service traits and interpersonal habits.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist with pharmacy practice under pharmacist supervision and in accordance with applicable laws and company policies.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned duties under pharmacist supervision in accordance with standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged Rx goods.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.