Pharmacy Intern

CVS Health•McKinleyville, CA

22d•$23 - $28•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy setting and preparing for increasing responsibility as a Pharmacist. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately. They follow standard operating procedures and pharmacy workflow, provide caring service, and contribute to a safe, inclusive team culture. As tenure increases, they take on greater responsibility for operational safety and effectiveness. Where allowed by law and supported by required training and certification, interns may also deliver patient health care services such as immunizations and point-of-care testing, or staff offsite clinics. This is a part-time position. The typical pay range is $23.00–$28.00. The position is eligible, depending on hours worked and eligibility, for benefits and programs that support colleagues’ physical, emotional, and financial well-being, including dental and vision benefits, wellness resources, employee discounts, and access to certain voluntary benefits and other programs.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, helpful customer service and ability to recognize and appropriately respond to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
Ability to use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision; stoop and bend to move items; and perform close-visual-acuity tasks.
Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; consistently exert negligible force to move objects.
Ability to accurately express detailed information orally and receive detailed oral information.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow at workstations including production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Help provide positive patient experiences through empathetic service, personalized interactions, offering immunizations and other services, and resolving or escalating patient problems.
Offer counseling, answer medical questions, and gather patients’ medical histories when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
Perform other tasks as directed by a Supervisor or Manager.