Pharmacy Intern

Walgreens • Staten Island, NY

9d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience, and learn and champion pharmacy policies, procedures, and customer service practices needed to perform as a future pharmacist.

This role assists with pharmacy operations under pharmacist supervision, including prescription processing and dispensing, patient care services within the state scope of practice, customer service, cash handling, inventory activities, and maintaining the Pharmacy Department. Interns must complete required training and maintain knowledge and skills in healthcare and pharmacy. The position requires enrollment in a school of Pharmacy program, fluency in English, and willingness to work a flexible schedule, including evenings and weekends.

The current hourly pay range is $19.50–$31.00. The actual rate depends on factors including geography, skills, abilities, education, experience, and other relevant factors. The role remains open until filled. Walgreens states that benefits information is available through its benefits website.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to support a positive customer experience.
• Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
• Develop strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policy.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned and supervised duties in accordance with standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
• Adhere to the Walgreen Co. Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating products, including taking them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
• Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed