Pharmacy Intern

Walgreens•Maryville, TN

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role. Under pharmacist supervision, assist with pharmacy practice and prescription processing, support patient care services within the state scope of practice for pharmacy interns, and help maintain pharmacy operations, inventory, and the department’s appearance. Complete required training and maintain knowledge and skills in healthcare and pharmacy. The position requires enrollment in a school of pharmacy and fluency in reading, writing, and speaking English, except in Puerto Rico. It requires a willingness to work a flexible schedule, including evening and weekend hours. The listed hourly range is $19.50–$31.00; the rate offered depends on factors including geography, skills, education, and experience. The role remains open until filled. Walgreens provides a link to review benefits, but specific benefits are not listed in the posting.

Requirements

  • Must be enrolled in a school of pharmacy program.
  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

  • Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
  • Model and share customer service best practices, including courteous interpersonal habits and Walgreens service traits; develop strong customer relationships.
  • Learn from store and pharmacy team members, field leadership, and customers or patients.
  • Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
  • Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
  • Perform assigned and supervised duties under Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
  • Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
  • Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Register related sales on the assigned cash register and collect and handle cash as required.
  • Help customers locate products by taking them to the OTC aisle when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
  • Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
  • Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, orderly, and well stocked.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete required training and special assignments or other tasks as assigned.
  • Maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.
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