Pharmacy Intern

CVS Health • Monticello, FL

3d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice as they prepare for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns assist pharmacy teams in ensuring smooth operations and timely, safe, and accurate prescription fulfillment. They learn to follow Standard Operating Procedures and best practices, communicate effectively, provide caring service, and contribute to a safe and inclusive culture. As experience grows, they take on increased responsibility for pharmacy safety and effectiveness, while complying with applicable laws, regulations, professional standards, ethical principles, and CVS policies.

Where permitted and supported by required training and certification, interns may provide additional health care services, including immunizations and point-of-care testing, and may staff offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy to support patient safety.
• Ability to assist people in a friendly manner and notice and appropriately respond to patients’ reactions.
• Ability to use and understand verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to solve prescription-related problems, such as calculating quantities and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; and handle objects with precision.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects with negligible force.
• Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences that develop pharmacy aptitude.
• Follow company Standard Operating Procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed Pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and receive feedback with a growth mindset.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, when legally permitted and appropriately trained and certified.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permissible, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed