Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice, prescription processing and dispensing, and patient care services permitted by the state scope of practice. The position also supports customer service, pharmacy operations, inventory management, maintenance of the pharmacy department, and required training. The posting includes hourly pay ranges of $16.50–$25.00 and $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build customer relationships.
- Model customer-service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in pharmacy practice under pharmacist supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties in accordance with Walgreens standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient counseling and other in-scope health services, such as blood pressure services and medication therapy management.
- Immediately report prescription errors and follow company error-reporting policies and the Quality Improvement Program.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain a stocked, clean, neat, and orderly pharmacy department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
