Pharmacy Intern

CVS Health • Springfield, OH

6d • $20 - $24

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to develop pharmacy-school learning through hands-on practice and prepare for a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations, prompt and accurate prescription fulfillment, and caring patient service, following standard operating procedures and best practices and communicating effectively with colleagues and patients.

The intern takes on increasing responsibility for pharmacy operations as experience grows. Duties may include supporting prescription workflow and patient counseling under a licensed pharmacist’s direct supervision, handling certain prescriber communications where allowed by state regulation, helping with inventory, and providing additional health services when permitted and appropriately trained. Where permissible, the intern may also pursue Technician Immunizer status and support vaccine preparation and administration. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

This is a part-time position. The stated typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Ability to use verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to solve prescription-related problems, such as calculating quantities and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to meet the described physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, and stooping; close visual acuity; and occasionally lifting or exerting force up to 20 pounds.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Help provide positive patient experiences through empathetic service, personalized interactions, offering immunizations and other services, and resolving or escalating patient problems.
• Offer counseling, field medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and privacy.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information; and track and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed