Pharmacy Intern

CVS Health•Panama City, FL

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. The role involves following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive, and engaging team culture. Interns may support immunizations and other patient health care services where permitted by law and supported by required training and certification. This is a part-time position. The typical pay range is $20.00–$23.75. The application window is anticipated to close on 12/25/2026.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Be able to complete required training within the designated timeframe.
  • Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and the ability to confirm prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use and understand verbal and written communication with patients and colleagues, and practice active listening.
  • Use mathematical reasoning for prescription tasks, such as calculating quantities and days’ supply.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands described for the position, including mobility, extended periods upright, reaching, repetitive finger movement, stooping, close visual acuity, and lifting or exerting force as stated.
  • Communicate spoken information accurately and receive detailed information through oral communication.
  • Attend regularly and predictably, including nights and weekends.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and learning with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized patient service, including helping patients at pick-up, drive-thru, and over the phone, offering services, and resolving or escalating patient concerns.
  • Offer counseling, respond to medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team with a growth mindset.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
  • Where permissible, complete additional licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform the physical and communication tasks required for the role, including standing or remaining upright for extended periods, handling and scanning items, reaching, typing, reading, communicating, and lifting within the stated limits.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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