Pharmacy Clinical Specialist

SitelabsClemson, SC
Hybrid

About The Position

SiteLabs is seeking a Pharmacy Clinical Specialist to join their early-stage company that transforms independent pharmacies into community access points for wellness screenings, clinical trials, and patient navigation. This role is a unique, tech-forward position at the intersection of pharmacy operations, clinical research, and community health. The specialist will be responsible for onboarding, activating, and driving the ongoing success of independent pharmacies participating in SiteLabs' clinical trial recruitment and wellness screening programs. This involves both in-person travel to pharmacy locations for setup and training, and remote support through virtual check-ins, performance monitoring, and data-driven coaching. A strong understanding of pharmacy management systems (PMS) and dispensing data is crucial for identifying eligible patients, optimizing workflows, and driving recruitment performance. The position is based in South Carolina, with travel primarily within the state and nationally as the network grows.

Requirements

  • Experience as a Pharmacist or Certified Pharmacy Technician
  • Strong working knowledge of pharmacy management systems and pharmacy dispensing data
  • Willingness and ability to travel frequently across South Carolina and nationally, including on short notice
  • Comfortable working in both in-person and virtual environments
  • Strong communication, training, and relationship-building skills
  • Highly organized with the ability to manage multiple pharmacy sites, clinical trials, and programs simultaneously
  • Comfortable operating in a fast-paced, early-stage environment where priorities shift and speed matters

Responsibilities

  • Travel to independent pharmacy locations across South Carolina and nationally as needed to lead in-person onboarding, training, and go-live activation for clinical trial recruitment and wellness screening programs.
  • Train pharmacy teams on study protocols, patient identification workflows, PMS data utilization, documentation, and referral processes.
  • Ensure pharmacies are fully operational, compliant, and confident at program launch.
  • Be prepared for travel on short notice, as little as one week.
  • Own the ongoing performance of assigned pharmacy sites post-launch.
  • Support pharmacies through a blend of in-person visits and virtual check-ins, monitoring recruitment activity, screening quality, and operational adherence.
  • Troubleshoot workflow gaps, retrain staff as needed, and ensure pharmacies are consistently executing programs correctly and efficiently.
  • Leverage pharmacy management system data to help pharmacies identify eligible patients and optimize outreach.
  • Use SiteLabs' internal tracking and reporting tools to monitor site performance, flag issues early, and drive data-informed decisions.
  • Comfort with learning and working within new technology platforms is essential; this is a tech-forward role.
  • Track and improve patient recruitment and screening metrics across assigned pharmacy sites.
  • Identify barriers to enrollment and implement practical solutions to improve outcomes.
  • Partner with pharmacies to drive consistent patient flow into clinical trials and wellness programs.
  • Provide structured feedback to internal SiteLabs teams on program performance and operational improvements.
  • Conduct routine on-site visits to reinforce training, optimize performance, and maintain strong pharmacy relationships.
  • Deliver refresher training on protocols, compliance, and best practices.
  • Serve as a long-term partner to pharmacy staff, not just a trainer who shows up once.

Benefits

  • 401(k) with company match
  • 4 weeks paid time off plus 10 paid holidays
  • Equity participation
  • Flexible work environment with the autonomy to make a national impact

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What This Job Offers

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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