Pharmacy Benefits Operations Specialist

Albertsons Companies • Boise, ID

2d • Hybrid

About The Position

This role offers an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand. The Pharmacy Benefits Operations Specialist will assist the Manager, Assistant Manager, Financial Analyst, and Customer Relations team at AVIA Partners on a variety of business objectives including data collection/analysis, training, customer service, and metrics reporting. A significant portion of the role will focus on assisting in the streamlining, efficacy, and execution of the Food is Medicine initiative. This includes maintaining and updating informational resources, instruction guides, and continually seeking best business practices. The role touches all aspects of the business, fostering a team environment that encourages collaboration and support to provide exceptional customer service to clients.

Requirements

• 2 to 3 years of PBM operations experience.
• Excellent verbal and written communication skills
• Good organizational and analytical skills with ability to prioritize work and meet deadlines.
• Advanced level PC skills with knowledge of MS Office Suite (Excel, Access. Word & PowerPoint)
• High degree of initiative, accuracy, and adaptability
• Self-motivated with the ability to set goals, build strategies and tactics to grow business.
• Ability to meet rigid time constraints and work simultaneously on multiple projects.
• Honest and trustworthy, exhibiting the strongest business ethics.
• Highly effective customer service and interpersonal skills

Nice To Haves

• 5 years PBM experience: Understanding how a PBM operates, meets client needs and generates revenue.
• Consistently a business driver and how marketplace focus applies with new business opportunities and clients.

Responsibilities

• Support all departmental functions.
• Prepare/Collect information for State Licensing requirements/projects.
• Work with each department to create and refine new processes.
• Assist in the preparation of periodic statements/reports for management or various regulatory agencies as requested or as needed for audits.
• Oversee the customer service reporting and analysis by assisting in developing new performance metrics, measurements, methods, and targets to improve insight into the business and operations.
• Receive and resolve member/client questions in a timely manner.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed