Benefits and Leave Operations Specialist

Golden Hippo • Los Angeles, CA

2d • $25 - $34 • Onsite

About The Position

We are seeking a detail-oriented Benefits and Leave Operations Specialist to support day-to-day administration of benefits and leave management. This role serves as a key point of contact for employees navigating enrollments and leave programs, while ensuring accuracy and compliance across HR systems. The ideal candidate is highly organized, comfortable working across multiple platforms, and able to manage sensitive employee data with discretion.

Requirements

• 1–3 years of experience in HR operations, benefits administration, or a related HR support role
• Working knowledge of FMLA, COBRA, and state disability/UI processes
• Familiarity with benefits enrollment platforms, leave management, and payroll systems (experience with Paycor and New York Life a plus)
• Experience with HRIS platforms (e.g., Paycor, ADP, Workday, or similar) preferred
• Strong organizational and time-management skills
• Discretion and sound judgment when handling confidential employee data
• Ability to exercise discretion and independent judgment with respect to matters of significance in support of Company policies and general business operations
• Strong customer service orientation with a responsive, employee-first approach
• Problem-solving skills with the ability to identify and resolve data or process discrepancies
• Comfort working independently in a fast-paced, deadline-driven environment
• Bachelor's Degree
• 1-3 years in HR Ops, benefits admin, or related HR support role

Nice To Haves

• Bachelor's Degree in HR, BA, or related field (preferred)
• Paycor and Benefits Advisor experience (preferred)
• SHRM-CP or HR Certification (preferred)

Responsibilities

• Administer COBRA and other benefit transactions that require manual processing outside of automated system workflows
• Review and approve new hire and life event benefits enrollments
• Manage employee-facing benefits communications throughout the enrollment lifecycle
• Support administration and funding processes for Health Savings Account (HSA), retirement, and other benefit-related accounts
• Perform invoice and payroll deduction reconciliations for benefits vendors
• Track and administer intermittent, continuous, and other leave types in compliance with applicable federal and state regulations
• Complete state unemployment insurance, disability, and other leave-related claim documentation
• Interpret and apply Company leave policies to individual employee circumstances, exercising discretion and independent judgment in resolving non-routine situations
• Monitor, coordinate, and process Workers Compensation claims; receive and review claim forms; maintain an adequate supply of forms; provide forms to employees, supervisors, and others as requested.
• Monitor and record appropriate leave usage relative to Workers Compensation benefits; notify payroll and other appropriate personnel regarding adjustments.
• Handle incoming and outgoing HR-related mail
• Partner with benefits team on employee wellness events
• Support special projects, process improvements, and open enrollment planning, testing, and execution
• Support the interpretation, administration, and consistent application of HR policies, exercising discretion and independent judgment in matters of significance to the business
• Contribute to general business operations by identifying and recommending improvements to existing processes and procedures

Benefits

• Comprehensive Healthcare Coverage – We cover 100% of premiums for employee-only medical, dental, and vision plans.
• Bonus Opportunities – Earn more with both annual and monthly bonus programs tied to performance.
• Investing in Your Future – We match up to 3.5% of your 401(k) contributions and offer a company-sponsored Employee Stock Ownership Plan (ESOP), helping your retirement savings grow alongside the company.
• Work-Life Balance – Start your first year accruing up to 15 days of vacation, plus 6 paid sick and mental health days.
• Well-Being Support – Take advantage of our Employee Assistance Program, company closure dates, free weekly yoga and meditation classes, and expanded mental health benefits—we take a holistic approach to your well-being.
• Career Growth – Grow with us through our mentorship program, continuous learning opportunities, and performance-based pay increases designed to help you advance.
• Make an Impact – Give back through our charity sponsorships. Together, we’ve donated over $9 million to communities worldwide.
• Additional Benefits - Cell/internet reimbursement, free employee products, annual events, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level