Pharmacy Automation Technology Specialist

Froedtert South•Pleasant Prairie, WI

About The Position

The Pharmacy Automation Technology Specialist supports pharmacy operations at Froedtert Pleasant Prairie Hospital through automation, technology, and informatics. The role helps ensure safe and efficient medication distribution and serves as a primary trainer for pharmacy technology-assisted workflows. The specialist implements, maintains, and troubleshoots pharmacy technology systems; supports medication-use surveillance and investigations; collaborates with pharmacy, nursing, IT, vendors, and hospital leadership; and contributes to pharmacy initiatives as assigned.

Requirements

Hospital pharmacy technician experience, including experience with automated dispensing technology.
Current Wisconsin Pharmacy Technician license.
Working knowledge of medication names, dosages, strengths, formulations, and directions for use.
Ability to work independently and effectively with pharmacy staff, nursing, IT, vendors, and hospital leadership.
Demonstrated leadership abilities and a commitment to training and supporting pharmacy team members.

Nice To Haves

Associate's degree in Computer Science or a related technical field.
Strong computer skills and pharmacy information system experience.
Experience implementing and maintaining pharmacy technology systems.

Responsibilities

Lead implementation, maintenance, and troubleshooting of automated dispensing systems.
Maintain automated dispensing system formularies and integrations within the electronic health record (EHR).
Monitor automated dispensing cabinet performance and generate reports.
Support medication-use surveillance, audits, and investigations involving medication-use issues identified through automation technology.
Implement and maintain pharmacy technology systems, including TPN compounding software, medication inventory management systems, and dispensing software.
Partner with the Informatics Pharmacist on pharmacy informatics initiatives, reporting, technician training, and EHR-related billing tasks.
Serve as a primary trainer for pharmacy technicians on technology-assisted dispensing workflows.
Collaborate with IT analysts, technical support teams, vendors, and pharmacy leadership to resolve technology-related issues.
Support additional pharmacy initiatives, including prior authorizations, medication access, patient compliance, and Finance-related activities as assigned.
Promote safe, efficient, and effective pharmacy operations through continuous evaluation and improvement of technology workflows.