JR. Automation Specialist (Pharmacy)
About The Position
SpecialtyRx is seeking a Junior Automation Specialist to support the daily operation, maintenance, troubleshooting, and optimization of pharmacy automation systems. This hands-on technical role supports Omnicell systems, DOSIS machines, TSort, packaging equipment, and other pharmacy automation technologies. The specialist serves as a primary automation resource during second shift and works closely with the Senior Automation Specialist, Floor Manager, pharmacy leadership, machine technicians, vendors, and the Central Automation Team to keep equipment operational, efficient, and properly maintained. The role also supports cassette maintenance and configuration, new medication implementation, preventive maintenance, and technician training. SpecialtyRx is a long-term care pharmacy providing pharmaceutical services to long-term care facilities and assisted living communities. Its pharmacy operations use automation technology to support safe, accurate, and efficient medication fulfillment. This is a technical support and training role, not a direct management position. Employee supervision and performance management remain the responsibility of the Floor Manager. The schedule is second shift and is based on pharmacy operational needs.
Requirements
- Pharmacy Technician registration or licensure as required by the applicable state.
- Pharmacy technician experience.
- Strong mechanical and technical aptitude.
- Comfort working with tools, mechanical components, cassettes, and automated dispensing equipment.
- Strong troubleshooting, problem-solving, organizational, and attention-to-detail skills.
- Effective written and verbal communication skills.
- Ability to train employees and clearly explain technical processes.
- Ability to work independently during second shift while recognizing when escalation is necessary.
- Basic computer skills and ability to learn automation software, reporting systems, and equipment interfaces.
Nice To Haves
- Long-Term Care pharmacy experience.
- Experience with pharmacy automation equipment.
- Experience with Omnicell Express or similar high-volume pharmacy automation.
- Experience with DOSIS, TSort, packaging equipment, or other pharmacy automation systems.
- Experience maintaining, repairing, configuring, or building medication cassettes.
- Previous experience training pharmacy technicians.
- Experience in a high-volume Long-Term Care, mail-order, central-fill, or closed-door pharmacy environment.
Responsibilities
- Provide hands-on support for Omnicell, DOSIS, TSort, packaging systems, and other pharmacy automation equipment.
- Monitor equipment throughout the shift and respond to errors, jams, failures, and workflow interruptions.
- Troubleshoot equipment issues and escalate complex problems to the appropriate internal team, vendor, or pharmacy leadership.
- Follow established escalation procedures to minimize downtime and production disruption.
- Assist with setup, testing, installation, and implementation of new automation equipment and technology.
- Monitor equipment performance and identify recurring issues or opportunities for improvement.
- Perform cassette maintenance, including inspection, repair, component replacement, configuration, labeling, and organization.
- Build and configure new medication cassettes and assist with testing and validation before production use.
- Complete preventive maintenance and cleaning according to established schedules.
- Maintain appropriate documentation, tools, spare parts, and technical supplies.
- Identify equipment showing signs of wear or declining performance and coordinate higher-level repairs or vendor service when needed.
- Train newly hired pharmacy technicians on automation equipment, loading procedures, basic troubleshooting, safety, and equipment care.
- Provide ongoing technical support and training when equipment, processes, or procedures change.
- Reinforce standardized automation practices and discourage unauthorized workarounds or modifications.
- Collaborate with pharmacy technicians, pharmacists, floor leadership, vendors, and the Central Automation Team to support efficient pharmacy operations.
- Coordinate with the Floor Manager regarding daily workflow, staffing priorities, production needs, and operational expectations.
- Work with the Senior Automation Specialist on technical direction, preventive maintenance, troubleshooting, cassette management, new automation implementation, and escalation of complex issues.
- Collaborate with the Central Automation Team to maintain consistent and standardized automation practices across the SpecialtyRx network.
Benefits
- Competitive pay based on experience.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Group Life Insurance.
- Short-Term Disability.
- Paid time off.
- Paid holidays.
- 401(k) with company match.
- Paid training and professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
