Pharmacy Automation Specialist

Naphcare, Inc.•Vestavia Hills, AL

5d•Onsite

About The Position

NaphCare is hiring a Pharmacy Automation Specialist to join our pharmacy team at our Corporate Headquarters located in Birmingham, AL. The Pharmacy Automation Specialist is responsible for taking ownership of the day-to-day operation, management, and continuous learning associated with the automated pharmacy packaging systems within a high-volume pharmacy environment. This position serves as the primary employee responsible for understanding machine workflow, maintaining operational readiness, training, supporting efficient production, monitoring packaging quality, and ensuring the system is operated safely, accurately, and effectively. This role requires a dependable, detail-oriented individual who is comfortable learning specialized equipment, developing strong working knowledge of machine processes, and serving as a key resource for daily packaging operations. The successful candidate will demonstrate initiative, accountability, strong adherence to procedures, and a commitment to quality, safety, cleanliness, and regulatory compliance.

Requirements

High school diploma or equivalent
Current pharmacy technician registration, license, or certification as required by applicable state law
Ability to learn and become proficient in specialized pharmacy automation equipment
Ability to establish and follow written procedures, work instructions, and quality standards
Strong attention to detail and commitment to accuracy
Basic computer skills and ability to complete documentation accurately
Ability to work effectively in a fast-paced, deadline-driven environment
Reliable attendance, punctuality, and strong sense of accountability

Nice To Haves

Prior pharmacy technician experience
PTCB or NHA technician certification designation (CPhT or ExCPT)
Prior experience with pharmacy automation, packaging systems, or production equipment
Experience in long-term care, institutional, correctional, or high-volume pharmacy operations
Experience with blister card, unit-dose, or adherence packaging workflows
Experience serving as a primary user or lead operator for equipment or workflow processes

Responsibilities

Take primary ownership of the day-to-day operation and workflow of the pharmacy automated packaging systems
Train and supervise departmental personnel on the operation and maintenance of the pharmacy automated packaging systems
Learn, develop, and maintain strong working knowledge of each machine’s functions, workflow, routine maintenance requirements, and operational best practices
Supervise the operation of the pharmacy automated packaging systems in accordance with manufacturer instructions, pharmacy policies, and established workflow procedures
Prepare, stage, and load medications, cassette/canisters, labels, packaging materials, and other consumables necessary for production
Monitor production runs to ensure packaging accuracy, machine performance, and timely completion of assigned workload
Verify medication identity, lot numbers, expiration dates, labels, and packaging information prior to and during production activities
Inspect completed packages for accuracy, seal integrity, print quality, and overall product acceptability
Oversee and if necessary perform routine daily and weekly operator-level cleaning, upkeep, and maintenance procedures
Oversee and maintain machine readiness by monitoring supplies, consumables, and general equipment condition
Identify production issues, equipment irregularities, jams, or exceptions and take appropriate action within role expectations, including timely escalation when needed
Troubleshoot basic operational issues and coordinate escalation for issues requiring service or higher-level technical support, including being on call for support while not onsite
Maintain accurate production logs, maintenance records, packaging documentation, and other operational records as required
Support process consistency and recommend workflow improvements that enhance efficiency, reliability, and quality
Work collaboratively with pharmacists, pharmacy technicians, supervisors, and operations personnel to meet productivity, turnaround time, and quality goals
Maintain a clean, organized, and inspection-ready work area at all times
Comply with all applicable pharmacy laws, regulations, company policies, safety standards, and quality assurance requirements
Perform other duties as assigned to support pharmacy operations