PHARMACY ASSISTANT

The Kroger Co.•Port Hadlock, WA

About The Position

The Pharmacy Assistant provides exceptional customer service and supports patient health and wellness services in accordance with applicable state and federal laws. The role helps maintain a safe, clean, inclusive environment and delivers accurate service while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Assistant supports pharmacy operations by handling ordering and inventory functions, preparing products, completing billing and dispensing-related steps, assisting the pharmacist except where professional judgment is required, and maintaining departmental standards. The position also requires compliance with regulations and company policies, including HIPAA, safety, sanitation, cash handling, and inventory control guidelines. The assistant works cooperatively in a fast-paced environment and provides support to customers, including minors, people with special needs, and older adults.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meets minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations and procedures; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to support value for the customer and company.
Answer phones, triage calls, and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and checks.
Provide a strong customer experience while accurately completing reception, data entry, adjudication, and product dispensing steps.
Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively.
Act with honesty and integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support through direct interaction with minors, people with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan and eligibility terms.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay based on eligibility and length of service.
Employee Assistance Program counseling and confidential financial tools and coaching.
Associate discounts on purchases.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave.
Mental and emotional support resources through the Employee Assistance Program.
Participation in a 401(k) plan and/or Taft-Hartley pension fund, subject to eligibility requirements.
Group term life insurance, depending on location and eligibility criteria.
Potential bonus eligibility depending on location criteria.
Tuition assistance, college scholarships, and educational leave of absence, subject to eligibility criteria.
Internal training and development resources.
Competitive health care and retirement benefits.