Pharmacy Assistant- PacMed Operator
About The Position
CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency. Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you. Reporting to the Pharmacy Operations Manager, the PacMed Lead Operator will lead the pharmacy packaging department to ensure product accuracy and quality while maintaining scheduling and department performance. This position will work with the pharmacy support team to manage the workflow and volume for PacMed and PacVision machines. The Pharmacy Assistant plays an important role in the quality and safety of our medications. They assist in the preparation, packaging and organization of the medication deliveries, which requires an exceptional attention to detail. Their support to the Pharmacists and Technicians is essential to maintaining our quality standards.
Requirements
- Experience as a Pharmacy Assistant and an excellent working knowledge of the automated packaging machines
- Ability to direct and work well with other pharmacy team members
- Ability to adapt to tight deadlines, heavy workloads and changes in priorities
- Ability to communicate using different styles and methods to suit individual coworkers
- Ability to set clear and specific goals and objectives and create plans to achieve them
- Working knowledge of pharmacy calculations
- Visual acuity, numeracy, detail oriented, manual dexterity appropriate for handling strip packs, prescription bottles and labels
- Proficiency with Microsoft Office
- Strong interpersonal communication skills, able to maintain a professional demeanor when speaking with clientele. Remains calm under pressure and is able to meet tight deadlines
- Excellent organizational skills and detail oriented
- Strong verbal and written communication skills
- Demonstrated customer service experience; strong motivation to succeed
- Possess a positive, cooperative and team-oriented attitude
- Experience with KROLL
Nice To Haves
- Ability to manage changing priorities
- Ability to work independently, and as a member of a team
- Customer service oriented
- Excellent problem-solving and decision-making skills
- Strong attention to detail
- Strong organizational and time-management skills
Responsibilities
- Operate automated packaging machines as required
- Coordinate staffing to ensure department coverage as required
- Arrange for and complete preventative maintenance for machines; contact appropriate service provider as required
- Responsible for maintaining /monitoring levels of government stock medication and machine consumables (e.g. ribbon, paper, canister, etc.)
- Maintain the medication database for all packaging machines
- Troubleshoot both mechanical and software issues of the packaging and inspection machines.
- Ensure workflow is efficient and that management is informed if process/personnel changes /adjustments are required
- Responsible for applicable inventory related reports, when required
- Maintaining a clean and safe work environment
- Maintaining strict confidentiality and ethical standards
Benefits
- Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
